Frequently Asked Questions
Everything you need to know about your asa Beauty journey.
Are your products cruelty-free and vegan?
Yes, all asa Beauty products are 100% cruelty-free and vegan. We never test on animals and do not use any animal-derived ingredients in our formulations.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund or exchange, provided the product is at least 50% full.
Are your products safe for sensitive skin?
Our formulas are dermatologically tested and designed with clean ingredients. However, we always recommend performing a patch test on your inner arm before full application.
Can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.